Customer Service Support for USA based Fashion Accessories brand
Budget: $30 – $250 USD
We are in need of an English-speaking customer service representative to handle phone and email inquiries for a women's fashion accessories business during our business hours. (9am-6pm EST)
Key Responsibilities:
- Respond to customer inquiries via phone and email
- Provide information and assistance to customers
- Ensure high-quality service and customer satisfaction
- Record details of inquiries and actions taken
-Create ship labels when required and monitor returns
-Liase with warehouse when needed
Ideal Skills and Experience:
- Proficiency in English
- Prior experience in customer service is preferred
- Excellent communication and problem-solving abilities
- Knowledge of using CRM tools is a plus
This would be ongoing work and since sporadic we would like to create a fixed weekly budget.
Key Responsibilities:
- Respond to customer inquiries via phone and email
- Provide information and assistance to customers
- Ensure high-quality service and customer satisfaction
- Record details of inquiries and actions taken
-Create ship labels when required and monitor returns
-Liase with warehouse when needed
Ideal Skills and Experience:
- Proficiency in English
- Prior experience in customer service is preferred
- Excellent communication and problem-solving abilities
- Knowledge of using CRM tools is a plus
This would be ongoing work and since sporadic we would like to create a fixed weekly budget.