Customer Service Representative in Nigeria

Job ID: 35690693

Budget: $30 – $250 USD

Sustain high Customer Relationship
Handle customer complaints, recommend appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Make regular contact with customers, keep records of customer interactions, and send updates daily.
Attend to potential customers/prospects, by marketing our products.
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer through open and interactive communication
Follow communication procedures, guidelines and policies
Supply management with oral and written reports on customer needs, problems and potential for new products and services.
Creating the brand image of the company among the dealers and customers by focussing on quality and 8-10 social media posts (facebook, Instagram)
Salary Range : 35 - 40,000 Naira per month.

This can be a remote position

Pension contribution and Paye deduction