Customer Service Rep

We need a customer service rep!!! This is a remote position the pay rate is 30$ per hour

Benefits: Standard, ( Beamtree Holdings Limited Company)

-provided benefits for salaried exempt employees, including the following

401(k) retirement account

Annual stock options

Child daycare assistance

Education assistance

Health, dental, life and disability insurance

Profit sharing

Sick leave

Vacation and personal days

employees are eligible to accrue vacation time off. This is equivalent to two weeks on an annual basis. Vacation time off increases per company policy. Personal days are accrued per company policy, and total seven days annually. All employee benefits are subject to periodic company review and can be changed with or without notice.

Responsibilities :
As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

Qualification:
At least 5 months of experience
education level : Postsecondary (tertiary) education
Must be fluent in English
Typing speed at least 30wpm
Must be a US or Canadian Citizen
Must Have A Bank Account For compulsory Direct Deposit payments
Must be 18 years and above.