Customer Service Agent - Italian & Spanish -- 2
Budget: €12 – €18 EUR
Today we operate in 5 different European markets, Italy & Spain being part of them, and we want you to join us in making Degusta Box the best experience possible for both our customers and clients.
You will
-Support Degusta Box customers to resolve any easy or complex issues via phone, by email and through social media.
-Handle customer complaints, provide solutions and alternatives for the Italian & Spanish market.
-Follow communication procedures, guidelines and policies for responding to our customers
-Most importantly, always ensuring a high level of customer service that’ll make our subscribers smile :)
This is you
-You speak Italian & Spanish at a high level
-You show strong skills in customer service and treat people with kindness and helpfulness
-You love teamwork and show good communication and social skills
-You are organised and have a positive attitude
-You have worked with Zendesk or other similar ticketing tools
We are looking for a collaboration for 1 month, with possibility to extend it up to 3 months further. Long term collaboration can be also established in high workload seasons.
You will
-Support Degusta Box customers to resolve any easy or complex issues via phone, by email and through social media.
-Handle customer complaints, provide solutions and alternatives for the Italian & Spanish market.
-Follow communication procedures, guidelines and policies for responding to our customers
-Most importantly, always ensuring a high level of customer service that’ll make our subscribers smile :)
This is you
-You speak Italian & Spanish at a high level
-You show strong skills in customer service and treat people with kindness and helpfulness
-You love teamwork and show good communication and social skills
-You are organised and have a positive attitude
-You have worked with Zendesk or other similar ticketing tools
We are looking for a collaboration for 1 month, with possibility to extend it up to 3 months further. Long term collaboration can be also established in high workload seasons.