Customer Service Agent - Italian & Spanish
Budget: €6 – €12 EUR
Today we operate in 5 different European markets, Italy & Spain being part of them, and we want you to join us in making Degusta Box the best experience possible for both our customers and clients.
You will:
-Support Degusta Box customers to resolve any easy or complex issues via phone, by email and through social media.
-Handle customer complaints, provide solutions and alternatives for the Italian & Spanish market.
-Follow communication procedures, guidelines and policies for responding to our customers
-Most importantly, always ensuring a high level of customer service that’ll make our subscribers smile :)
This is you
You speak Italian & Spanish & English at a high level
You show strong skills in customer service and treat people with kindness and helpfulness
You love teamwork and show good communication and social skills
You are organised and have a positive attitude
You have previous experience with Zendesk or other ticketing tools
We are looking for a temporary collaboration of at least 1 month, but can be extended up to 3 months in total.
You will:
-Support Degusta Box customers to resolve any easy or complex issues via phone, by email and through social media.
-Handle customer complaints, provide solutions and alternatives for the Italian & Spanish market.
-Follow communication procedures, guidelines and policies for responding to our customers
-Most importantly, always ensuring a high level of customer service that’ll make our subscribers smile :)
This is you
You speak Italian & Spanish & English at a high level
You show strong skills in customer service and treat people with kindness and helpfulness
You love teamwork and show good communication and social skills
You are organised and have a positive attitude
You have previous experience with Zendesk or other ticketing tools
We are looking for a temporary collaboration of at least 1 month, but can be extended up to 3 months in total.