Customer Retention and Support Specialist

Job ID: 31007489

Budget: $25 – $50 USD

THE IDEAL CANDIDATE

The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently make updates and improvements to the overall customer service strategy. We are looking for expansion and improvement of day over day customer service interactions, cultivation of customer outreach and retention programs, and building brand loyalty by utilizing tools and platforms in place to improve the overall customer experience.