Comprehensive Email-based Customer Support

I am seeking a skilled customer service representative who can provide exceptional email support to my clients for more than four hours per day. With the nature of customer inquiries uncertain, you should be able to handle a wide range of topics from product related to potential technical and billing issues.

Key Responsibilities:
- Accurately resolve customer inquiries via email
- Prioritize urgent and important customer inquiries
- Consistently maintain professionalism while handling each case

Ideal Skills:
- Proficient in English, both written and verbal
- Excellent problem-solving skills
- Good web and computer application knowledge
- Proven customer support experience
- Strong phone handling skills and active listening
- Ability to multitask, prioritize, and manage time effectively