Client engagement manager

Job ID: 37943944

Budget: $2 – $8 USD

Are you a conversation starter with a gift for clear communication? We’re looking for a Client Engagement Coordinator to be the first point of contact for our potential clients. Your primary role will be to engage with leads that reach out to us, ensuring they’re seamlessly integrated into our CRM system. You’ll be on the frontline, making phone calls to schedule initial discovery sessions, where the magic of first impressions happens.

Responsibilities:

• Actively manage incoming leads, adding them promptly to our Zoho CRM system.
• Reach out via phone to schedule discovery calls, acting as the warm and welcoming voice of our company.
• Respond to basic queries, providing clear, concise information about our services.
• Ensure a smooth hand-off to the relevant team for scheduled calls.
• Maintain a high standard of verbal and written communication in English.

Requirements:

• Exceptional command of the English language, with a clear, articulate speaking voice.
• Strong organizational skills to manage CRM entries and scheduling efficiently.
• A friendly, engaging personality that resonates over the phone.
• Basic understanding of our services (training provided) to answer initial queries.

This role is vital in building the bridge between us and potential clients, setting the stage for a fruitful relationship. If you have the voice that can start great conversations and the skills to manage client details with ease, we would love to hear from you!