Chinese Sales, Marketing and Customer Service (Part Time)

Job ID: 31940028

Budget: £5 – £10 GBP

An established education consultancy company is currently offering an exciting opportunity within our expanding marketing and sales team. You'll be working with a vast and international client base – a high level of skill in Chinese language is an absolute must. The job is remote and can be done from anywhere, as long as you have a high-speed internet connection. This is a part time job that could be changed to a full time in the future.

Key Responsibilities:

Point of Contact of all customers in Mandarin and Cantonese. Filters out and manages customer requests through IM.
To provide prompt and effective complaint handling for all of our customers regarding any quality issue.
Internet marking duties including social media marketing, blog posting, managing email lists and ads.


Challenges:

Capacity to learn new services and new business procedures
Self-initiative and self-motivation
Successful handling of customer complaints
Able to work in flexible remote environment
Work under pressure from project deadlines
Creative and inspirational for marketing ideas

The ideal candidate should:

Fluency in both written and spoken Chinese.
With a 'Can do' attitude and self-motivated.
A willingness to learn new skills.
Ability to work under pressure from customer complaints and project deadlines.
Have experience on sales and marketing for the Chinese customers, what degree you hold is not essential.


Personal requirements:

Attention to details is essential
Ability to prioritise and multi-tasks is essential
Good team player, good people skills
Good spoken and written English
Fluent Mandarin and Cantonese, ideally native level
Good typing speed in Chinese
Related categories: Sales Customer Support