Chat Support Specialist for DM

Job ID: 39358270

Budget: $20 – $30 SGD

I'm seeking a detail-oriented and responsive Chat Support Specialist to manage our Instagram DM inquiries.

Key Responsibilities:
• Responding to customer inquiries using detailed scripts
• Managing order status and tracking inquiries
• Ensuring a high level of customer satisfaction

Ideal Skills & Experience:
• Experience with Instagram DM and chat handling
• Strong customer service skills
• Ability to follow detailed scripts and guidelines
• Basic English communication skills
• E-commerce familiarity is a plus

I'm looking for someone who can work part-time or full-time, with flexible hours.