Call Center Representative

The ideal candidate enjoys interacting with our clientele through the telephone (high volume), e-mail, and/or in-person and likes helping people. Professional and personal satisfaction is gained in knowing that our Clients, Residents, and Owners received the very best assistance. You are energetic, polite, professional, a good listener, and patient and provide accurate and prompt service. Willing to go the extra mile to address concerns, resolve issues and build trust to meet customer service satisfaction and expectations with empathy. Have a good tone of voice and care about how information is delivered to assist our clientele. Leave behind preconceived notions about customer service delivery and see a new perspective from the customer’s view.