Bilingual E-commerce Customer Support Executive
Budget: ₹100 – ₹400 INR
I'm looking for a dedicated Customer Support Executive for my E-commerce company. The ideal candidate should be proficient in both Hindi and English, and should be comfortable responding to emails and managing live chat support.
Key Responsibilities:
- Responding to customer emails in a timely and professional manner
- Managing live chat support, providing excellent customer service
Skills & Experience Required:
- Proven experience in a customer support role, preferably within the e-commerce sector
- Excellent Hindi and English communication skills, both written and verbal
- Proficient in using customer service tools such as Zendesk, Freshdesk, and Salesforce Service Cloud
Your main goal will be to ensure customer satisfaction and uphold the reputation of our brand. If you have the required skills and experience, I would love to hear from you.
Key Responsibilities:
- Responding to customer emails in a timely and professional manner
- Managing live chat support, providing excellent customer service
Skills & Experience Required:
- Proven experience in a customer support role, preferably within the e-commerce sector
- Excellent Hindi and English communication skills, both written and verbal
- Proficient in using customer service tools such as Zendesk, Freshdesk, and Salesforce Service Cloud
Your main goal will be to ensure customer satisfaction and uphold the reputation of our brand. If you have the required skills and experience, I would love to hear from you.