Bilingual (Hindi/English) Customer Support Specialist
Budget: ₹100 – ₹400 INR
I'm seeking a dedicated customer service expert fluent in Hindi and English to provide support through chat and email during business hours.
Key Responsibilities:
- General customer service: Address customer inquiries, resolve issues and provide information about products/services.
- Communication: Maintain a professional, courteous tone in all chat and email interactions.
Ideal Skills and Experience:
- Proficiency in Hindi and English: Both written and spoken fluency is essential.
- Customer Service Expertise: Previous experience in a customer support role is highly desirable.
- Communication Skills: Exceptional written communication skills are a must.
- Time Management: Ability to handle a high volume of inquiries during business hours.
Key Responsibilities:
- General customer service: Address customer inquiries, resolve issues and provide information about products/services.
- Communication: Maintain a professional, courteous tone in all chat and email interactions.
Ideal Skills and Experience:
- Proficiency in Hindi and English: Both written and spoken fluency is essential.
- Customer Service Expertise: Previous experience in a customer support role is highly desirable.
- Communication Skills: Exceptional written communication skills are a must.
- Time Management: Ability to handle a high volume of inquiries during business hours.