App Customer Service & Sales Assistant eligible to work in Singapore

Job ID: 38788986

Budget: $10 – $20 SGD

Background:
6G Mustafa Pay is a new Remittance app that will offer customers to send remittances from their mobile phone. No need to queue at the money transfer agent anymore.

We are now hiring part time Sales staff to promote the app in and around Mustafa Centre, and also at the new customer service desks near Gate 1. The working time is between 3pm and 8pm for 3 to 6 days a week (Tuesday to Sunday) The applicant may propose which days they want to work.

Main Job Duties and Responsibilities
Actively promote the remittance app to potential customers by sharing leaflets and showing how easy and convenient the app is to send money home.
Show how to get support if they need help, through our Whatsapp and Messenger channels, from the website, or personal support at Mustafa Center Customer Service Desk.

Technical customer support:
Give advice to customers when they have questions.
Redirect difficult issues to our senior support team to resolve the issue.
Identify and escalate situations requiring urgent attention.

No prior experience is required as training will be provided.
Related categories: Customer Support