Answer customer service messages in English
Budget: $2 – $8 USD
We are a small US-based startup looking for someone to answer support requests by chat and email afternoons/evenings US eastern time. It is critical that you are available to work during that time.
About half of the responses to users will involve following a script. But the other half will take empathy, humor, and creativity to engage our users.
Support will only be written English; there are no phone calls.
You should have outstanding written English skills and be particularly good at writing in informal, casual, friendly language that doesn't sound like a customer service representative.
For this project, we'll ask you to complete a customer service test before giving you the job.
About half of the responses to users will involve following a script. But the other half will take empathy, humor, and creativity to engage our users.
Support will only be written English; there are no phone calls.
You should have outstanding written English skills and be particularly good at writing in informal, casual, friendly language that doesn't sound like a customer service representative.
For this project, we'll ask you to complete a customer service test before giving you the job.