A good customer service representative

Job ID: 35201092

Budget: $15 – $25 USD

We are seeking a customer service representative who will provide information on our product/services, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

You will be tasked to:

Process orders

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

provide proactive customer outreach

Provide introductory information to new customers, ensuring that customers are satisfied.