customer service watch shop

I'm looking for a highly experienced customer service agent to help manage my watch shop. The primary task will be handling customer complaints via Live Chat. The customer service agent must be available for 8-10 hours a day. They should ideally have experience with customer service inquiries, order processing, and returns. If you are an experienced customer service professional that can provide excellent customer service, then please contact me to discuss my watch shop's needs. A good understanding about watches would be a big plus