E-commerce VA for Gorgias Support Panel
Budget: $2 – $8 USD
I'm looking for a beginner-level virtual assistant from the Philippines to assist with our Gorgias customer support panel, specifically for our e-commerce business.
Your primary responsibilities will involve:
- Answering customer inquiries regarding order status and tracking
- Providing product information and recommendations
- Handling questions related to returns and refunds
Currently, the role requires a commitment of 2-3 hours a day, but there's potential for increased hours as our needs grow. Your role will also involve notifying our team of any issues and working towards resolving customer queries.
Ideal candidates should be:
- Based in the Philippines
- Open to a beginner-level position
- Able to work 2-3 hours a day
- Willing to grow with the role
- Customer-oriented
- Good at tracking and providing product information
- Capable of handling returns and refund inquiries.
Your primary responsibilities will involve:
- Answering customer inquiries regarding order status and tracking
- Providing product information and recommendations
- Handling questions related to returns and refunds
Currently, the role requires a commitment of 2-3 hours a day, but there's potential for increased hours as our needs grow. Your role will also involve notifying our team of any issues and working towards resolving customer queries.
Ideal candidates should be:
- Based in the Philippines
- Open to a beginner-level position
- Able to work 2-3 hours a day
- Willing to grow with the role
- Customer-oriented
- Good at tracking and providing product information
- Capable of handling returns and refund inquiries.