E-commerce Customer Service Specialist Needed

I'm looking for a dedicated Customer Service Representative to support our e-commerce store. Your primary focus will be on assisting with order updates via phone calls.

Key Responsibilities:
- Manage and follow up on customer orders via phone calls
- Address customer inquiries regarding product information, order status, and return/refund policies over the phone

Ideal Candidate Will:
- Possess excellent communication skills
- Be detail-oriented
- Have a passion for customer interaction

Experience with customer service is preferred. We provide the hotline aceess to manage phone calls and reach out to customers with order updates