E-commerce Customer Service Representative Needed
Budget: $2 – $8 USD
We are looking for a skilled and reliable Customer Service Representative to manage incoming and outgoing calls, as well as daily customer inquiries via email.
Responsibilities:
* Handle daily customer inquiries via phone and email
* Provide exceptional customer support and ensure high customer satisfaction
* Make outgoing calls when necessary (order follow-ups, issue resolution, etc.)
* Work within the Shopify platform to manage orders and customer requests
Requirements:
* Previous experience in phone and email customer support
* Experience working with Shopify (required)
* Retail customer service experience is highly desirable
* English proficiency level B2–C2 (strong written and verbal skills)
* Ability to work under pressure while maintaining a professional and calm demeanor
* Headset with microphone, computer, and stable internet connection
* Quiet and comfortable home workspace without background noise
Key Skills:
* Excellent communication skills
* Strong problem-solving abilities
* Ability to multitask and prioritize tasks effectively
* High attention to detail
* Ability to remain calm under pressure
* Strong sense of responsibility and professionalism
Schedule:
Monday - Friday 9 am - 5:30 pm EST Canadian time
Salary:
$4 per hour
If you are customer-oriented, detail-focused, and comfortable handling calls in a fast-paced online retail environment, we would love to hear from you.
Responsibilities:
* Handle daily customer inquiries via phone and email
* Provide exceptional customer support and ensure high customer satisfaction
* Make outgoing calls when necessary (order follow-ups, issue resolution, etc.)
* Work within the Shopify platform to manage orders and customer requests
Requirements:
* Previous experience in phone and email customer support
* Experience working with Shopify (required)
* Retail customer service experience is highly desirable
* English proficiency level B2–C2 (strong written and verbal skills)
* Ability to work under pressure while maintaining a professional and calm demeanor
* Headset with microphone, computer, and stable internet connection
* Quiet and comfortable home workspace without background noise
Key Skills:
* Excellent communication skills
* Strong problem-solving abilities
* Ability to multitask and prioritize tasks effectively
* High attention to detail
* Ability to remain calm under pressure
* Strong sense of responsibility and professionalism
Schedule:
Monday - Friday 9 am - 5:30 pm EST Canadian time
Salary:
$4 per hour
If you are customer-oriented, detail-focused, and comfortable handling calls in a fast-paced online retail environment, we would love to hear from you.