E-commerce Customer Service Representative Needed

I'm seeking a dedicated customer service phone representative for my e-commerce online retail store specializing in mobility scooters and power wheelchairs. The representative will be responsible for handling customer inquiries and processing phone orders during business hours.

Key Requirements:
- Provide excellent customer service by answering questions about our mobility scooters. You don't need to be an expert as you'll be provided with a fact sheet of FAQs and will be using AI in real time to help with question answering.
- Efficiently process phone orders with accuracy
- Maintain a professional and friendly demeanor
- Work during standard business hours

Ideal Skills and Experience:
- Strong communication and interpersonal skills, especially with seniors and caregivers
- Experience in customer service, preferably in an e-commerce setting
- Ability to handle multiple tasks and prioritize effectively
- Familiarity with mobility scooters or similar products is a plus

If you have a passion for helping customers and ensuring a smooth purchasing experience, I would love to hear from you!