WhatsApp Hybrid Chat Assistant Setup
Budget: $8 – $15 USD
I need help turning my existing WhatsApp number into a smooth-running hybrid support channel. The goal is to greet every new contact with a friendly, personalized automated message, handle simple scenarios automatically, then hand the conversation over to me (or my team) whenever the customer’s query goes beyond the preset logic.
Here is what I’m looking for you to deliver:
• Configure or suggest the best WhatsApp-compatible tool (Business API, Twilio, WATI, or a comparable SaaS) and connect it to my number.
• Create the automated flow for personalized greetings and follow-ups while ensuring I can jump in live at any moment without the customer noticing a hard switch.
• Provide clear instructions or a quick walkthrough so I can update greeting text, labels, or routing rules on my own.
• Test the solution end-to-end with me until incoming messages receive the right automated response and the live takeover works flawlessly.
If you have previous examples of WhatsApp chatbots that still allow a human hand-off, please include them when you bid. I’m ready to start as soon as I find the right fit.
Here is what I’m looking for you to deliver:
• Configure or suggest the best WhatsApp-compatible tool (Business API, Twilio, WATI, or a comparable SaaS) and connect it to my number.
• Create the automated flow for personalized greetings and follow-ups while ensuring I can jump in live at any moment without the customer noticing a hard switch.
• Provide clear instructions or a quick walkthrough so I can update greeting text, labels, or routing rules on my own.
• Test the solution end-to-end with me until incoming messages receive the right automated response and the live takeover works flawlessly.
If you have previous examples of WhatsApp chatbots that still allow a human hand-off, please include them when you bid. I’m ready to start as soon as I find the right fit.