WhatsApp Digital Sales Chat Responder
Budget: $15 – $25 USD
I sell a range of digital products and the bulk of my enquiries come in through WhatsApp. I am looking for someone who can jump into my existing WhatsApp Business account, answer incoming messages promptly, and turn interest into paid orders by highlighting our limited-time discount offers.
You will work from ready-made product information sheets and a simple discount script I have prepared, yet you should still sound natural, helpful, and convincing in Indonesian. Every chat is essentially a micro-sale: clarify the customer’s need, present the most relevant digital product, apply the correct promo code, and guide the buyer to payment.
Day-to-day you’ll be on WhatsApp Web and log basic lead details in a shared Google Sheet so I can track conversion and stock of promo codes. I welcome suggestions on wording, emojis, or follow-up timing that could push our close rate higher.
Deliverables and acceptance criteria
• Average first reply time of 3 minutes or less during agreed hours
• Correct discount code shared in every eligible chat, no exceptions
• End-of-day sheet update summarising number of chats, sales closed, and common questions
If you enjoy fast-paced customer conversations and have a knack for persuasive yet friendly messaging, this should be a straightforward, ongoing gig.
You will work from ready-made product information sheets and a simple discount script I have prepared, yet you should still sound natural, helpful, and convincing in Indonesian. Every chat is essentially a micro-sale: clarify the customer’s need, present the most relevant digital product, apply the correct promo code, and guide the buyer to payment.
Day-to-day you’ll be on WhatsApp Web and log basic lead details in a shared Google Sheet so I can track conversion and stock of promo codes. I welcome suggestions on wording, emojis, or follow-up timing that could push our close rate higher.
Deliverables and acceptance criteria
• Average first reply time of 3 minutes or less during agreed hours
• Correct discount code shared in every eligible chat, no exceptions
• End-of-day sheet update summarising number of chats, sales closed, and common questions
If you enjoy fast-paced customer conversations and have a knack for persuasive yet friendly messaging, this should be a straightforward, ongoing gig.