WhatsApp Customer Inquiry Support
Budget: $250 – $750 USD
I run a small online business and need an extra set of hands to keep our WhatsApp Business line running smoothly. Your core task is straightforward: answer incoming customer questions about our products. Messages arrive steadily through the week—never a flood, but enough that I want replies to feel immediate, friendly, and on-brand.
You will work inside the existing WhatsApp Business account, lean on the template replies I provide, and adapt them so each conversation still feels natural. Accuracy is crucial, so you’ll cross-check specs, prices, and availability before you hit send. If a question falls outside the standard playbook, you’ll flag it for me rather than guess.
Deliverables
• Same-day responses to every customer inquiry logged that week
• A brief weekly recap noting common questions, any pending follow-ups, and suggested template tweaks
If you’re polite, detail-oriented, and comfortable juggling multiple chats without sounding scripted, I’d love to hear from you.
You will work inside the existing WhatsApp Business account, lean on the template replies I provide, and adapt them so each conversation still feels natural. Accuracy is crucial, so you’ll cross-check specs, prices, and availability before you hit send. If a question falls outside the standard playbook, you’ll flag it for me rather than guess.
Deliverables
• Same-day responses to every customer inquiry logged that week
• A brief weekly recap noting common questions, any pending follow-ups, and suggested template tweaks
If you’re polite, detail-oriented, and comfortable juggling multiple chats without sounding scripted, I’d love to hear from you.