Weekly Retail Payment Recovery Caller

I manage a stream of retail invoices that must stay current, and I need a diligent hand to keep the cash flowing. Once a week you will pick up the phone, contact each client whose payment is due or approaching, and deliver a friendly yet firm reminder that keeps the relationship positive while securing a commitment to pay. A confident female voice is preferred because past experience shows it builds quicker rapport with this customer base.

You’ll call through my dedicated VoIP line (or yours if you prefer), document every conversation in our shared Google Sheet right after the call, and highlight any disputes or red flags for immediate follow-up on my end. Familiarity with collections, customer service, or accounts receivable in the retail sector will help you hit the ground running.

Deliverables
• Completed weekly call round to all assigned accounts
• Real-time, accurate call notes and updated payment status in the tracker
• End-of-week summary outlining promises to pay, payments received, and accounts requiring escalation

If you’ve succeeded in similar roles and can balance empathy with persistence, let’s talk—my receivables are waiting.