Virtual Customer Service Assistant

I am in need of a reliable freelancer to provide virtual customer service, addressing customer inquiries and resolving their complaints.

Key Duties:
- Manage and answer customer inquiries effectively
- Resolve customer complaints promptly
- Utilize email, phone, and live chat platforms for communication

Ideal Candidate:
- Strong communication skills
- Solid background in customer service
- Excellent problem-solving skills
- Experience in handling customer inquiries and complaints across multiple mediums.

This role involves handling less than 10 queries daily, but requires high professionalism and keen attention to customer satisfaction.