Tour Operations & Administration Assistant
Budget: ₹1,500 – ₹12,500 INR
** Only send me a direct message!!!
I run a motorcycle touring company and need ongoing administrative help to keep our operations smooth. Day to day you’ll be the first point of contact for riders, hotels, and partners, handling three core areas: customer communication, hotel coordination, and file management on our shared Drive.
Main responsibilities
• Customer communication – send receipts, follow up on tour confirmations, and stay on top of every email, phone call, or inquiry that lands in the inbox.
• Hotel coordination – request rates, confirm bookings, and keep a friendly, persistent line of follow-up with each property until every room is secured.
• File management – organise itineraries, invoices, and marketing assets in Google Drive so the team can always find the latest version.
I will count on you to:
• Send confirmations, detailed itineraries, invoices, and pre-tour information to riders.
• Track payments, issue receipts promptly, and chase any overdue amounts.
• Assist with accommodation, transport, meal, and activity bookings, liaising with hotels, guides, mechanics, and other local partners.
• Respond to online inquiries and reviews in clear, fluent English.
• Support managers and tour leaders with any other daily admin that pops up.
Fluent spoken and written English is essential, along with a proactive attitude and solid experience working with email, spreadsheets, and Google Workspace. If you love clear checklists, friendly follow-ups, and the buzz of travel logistics, let’s talk.
I run a motorcycle touring company and need ongoing administrative help to keep our operations smooth. Day to day you’ll be the first point of contact for riders, hotels, and partners, handling three core areas: customer communication, hotel coordination, and file management on our shared Drive.
Main responsibilities
• Customer communication – send receipts, follow up on tour confirmations, and stay on top of every email, phone call, or inquiry that lands in the inbox.
• Hotel coordination – request rates, confirm bookings, and keep a friendly, persistent line of follow-up with each property until every room is secured.
• File management – organise itineraries, invoices, and marketing assets in Google Drive so the team can always find the latest version.
I will count on you to:
• Send confirmations, detailed itineraries, invoices, and pre-tour information to riders.
• Track payments, issue receipts promptly, and chase any overdue amounts.
• Assist with accommodation, transport, meal, and activity bookings, liaising with hotels, guides, mechanics, and other local partners.
• Respond to online inquiries and reviews in clear, fluent English.
• Support managers and tour leaders with any other daily admin that pops up.
Fluent spoken and written English is essential, along with a proactive attitude and solid experience working with email, spreadsheets, and Google Workspace. If you love clear checklists, friendly follow-ups, and the buzz of travel logistics, let’s talk.