US Time Zone Back Office Admin & Call Center Agent

I'm looking for a dedicated back office admin and call center agent to work 12 hours a day in the US time zone.
Local Candidate - Ahmedabad based only. Gujarat India

Primary Tasks:
- Data entry and record keeping
- Customer support and call handling
- Email management and correspondence

Requirements:
- Proficient in CRM systems, Microsoft Office Suite, and accounting software
- Handle customer interactions including inquiries, order processing, and complaints

Ideal skills and experience:
- Prior experience in a similar role
- Strong organizational and communication skills
- Ability to multitask and work under pressure

Your support will be crucial in ensuring smooth operations and excellent customer service.