Telecaller Order Confirmation Reporting
Budget: ₹600 – ₹1,500 INR
I have a daily list of customers who have placed orders with my business. Your task is straightforward: phone each person, speak to them in Hindi, confirm the details of their purchase, and then record every successful confirmation in a clean Excel spreadsheet.
The call volume sits between 51 – 100 numbers per day, so you should be comfortable handling that pace while still keeping conversations friendly and professional. After the calls are done, I’ll need the updated file sent back the same day so my fulfilment team can dispatch only the verified orders.
Deliverables – kept simple and specific:
• Daily Excel sheet (or Google Sheet, if you prefer) listing customer name, order ID, confirmation status, and any notes.
• Brief end-of-day summary highlighting total calls placed, confirmations secured, and any issues that might delay shipping.
No sales pitching is involved; just polite verification and accurate data entry. If you have reliable phone access, solid Hindi communication skills, and can work consistently each day, I’d love to hear how you’d tackle this.
The call volume sits between 51 – 100 numbers per day, so you should be comfortable handling that pace while still keeping conversations friendly and professional. After the calls are done, I’ll need the updated file sent back the same day so my fulfilment team can dispatch only the verified orders.
Deliverables – kept simple and specific:
• Daily Excel sheet (or Google Sheet, if you prefer) listing customer name, order ID, confirmation status, and any notes.
• Brief end-of-day summary highlighting total calls placed, confirmations secured, and any issues that might delay shipping.
No sales pitching is involved; just polite verification and accurate data entry. If you have reliable phone access, solid Hindi communication skills, and can work consistently each day, I’d love to hear how you’d tackle this.
Related categories:
Data Processing
Data Entry
Telemarketing
Excel
Phone Support
Order Processing
Customer Service
Data Management