Tele-Calling Support Specialists Needed

I’m looking for upbeat, detail-oriented tele-callers who can become the front line of my customer support operation. Your core task will be to speak directly with existing and new customers, resolve their questions in real time, and finish every call by running a brief customer-satisfaction survey so I can capture actionable feedback.

Most conversations revolve around:
• Product-usage questions
• Billing or payment clarifications
• Basic technical troubleshooting

You’ll log each interaction, tag common pain points, and record the survey responses in the CRM so I can track trends over time. Clear, polite English is essential; additional regional languages are a plus. Familiarity with any standard cloud dialer or VoIP platform, ticketing tools such as Zendesk or Freshdesk, and spreadsheet reporting will help you start fast.

I’ll provide call scripts, FAQ sheets, and system access. What I need back from you at the end of each shift is a concise call log, the survey scores, and notes on unresolved issues I should escalate.

If you have previous customer-support tele-calling experience and a quiet workspace, let’s talk.