Technical Software Support Caller

Job ID: 40595886

Budget: $25 – $50 USD

Job Description

We are looking for a Technical Caller who can communicate with potential customers, explain technical solutions at a high level, and identify business opportunities.

The ideal candidate does not need to be a deep technical expert, but should have a basic understanding of software, technology products, or IT concepts and be comfortable speaking with technical and non-technical people.

This role requires strong English communication skills, confidence on phone calls, and the ability to learn new technical concepts quickly.

- Responsibilities
Make outbound calls to potential customers and introduce our products/services
Communicate clearly with prospects in English and understand their needs
Explain technical solutions in simple, easy-to-understand language
Qualify leads and collect relevant customer information
Schedule meetings with interested prospects
Follow up with potential customers through calls, emails, and messages
Maintain accurate records of conversations and customer feedback
Work closely with the sales and technical teams

- Requirements
Fluent or highly proficient English communication skills (non-native speakers are welcome)
Comfortable making phone calls and speaking with customers
Basic technical knowledge or interest in technology
Ability to understand software, SaaS, websites, AI tools, cloud services, or IT solutions at a basic level
Strong communication and listening skills
Self-motivated and able to work independently
Willingness to learn new technical concepts quickly

- Preferred Qualifications
Previous experience in sales, customer support, business development, or technical support
Experience working with software products or technology companies
Familiarity with CRM tools (Salesforce, HubSpot, etc.)
Experience communicating with business owners, developers, or IT teams

- Compensation
Competitive hourly rate or monthly salary (based on experience)
Remote position
Flexible working hours

How to Apply

Please send: Resume/CV and Short introduction video about your communication experience