Swedish Speaking Customer Service Representative -- 3
Budget: €2 – €6 EUR
Customer Service Representative (Swedish speaking)
The first screen is seeking a Swedish-speaking customer service representative. If you are talented and want to be part of an innovative and fast-growing company, then we welcome your application.
Working hours = 4 hours per day.
Working days will be Monday, Wednesday, Thursday and Friday.
The hourly wage will be 6 euros.
Job description
We are looking for a Swedish-speaking customer service representative. You will be responsible for providing service information and resolving customer queries via email and phone (inbound and outbound).
Responsibilities
Effectively manage customer queries, subscriptions, complaints, and refunds via email and phone.
Identify customer’s needs, clarify information, research every issue, and provide solutions and alternatives.
Have a positive attitude and empathy for your customers’ needs.
Be patient and understanding towards the customers and solve problems professionally and promptly.
To provide accurate, valid, and complete information about our products and services.
Competencies
Customer service oriented with at least one year of relevant experience
Fluent in the Swedish language (B2 level)
Familiarity with CRM systems and practices
A detail-oriented problem solver
The first screen is seeking a Swedish-speaking customer service representative. If you are talented and want to be part of an innovative and fast-growing company, then we welcome your application.
Working hours = 4 hours per day.
Working days will be Monday, Wednesday, Thursday and Friday.
The hourly wage will be 6 euros.
Job description
We are looking for a Swedish-speaking customer service representative. You will be responsible for providing service information and resolving customer queries via email and phone (inbound and outbound).
Responsibilities
Effectively manage customer queries, subscriptions, complaints, and refunds via email and phone.
Identify customer’s needs, clarify information, research every issue, and provide solutions and alternatives.
Have a positive attitude and empathy for your customers’ needs.
Be patient and understanding towards the customers and solve problems professionally and promptly.
To provide accurate, valid, and complete information about our products and services.
Competencies
Customer service oriented with at least one year of relevant experience
Fluent in the Swedish language (B2 level)
Familiarity with CRM systems and practices
A detail-oriented problem solver