Spanish Live Chat & Phone Support
Budget: €30 – €250 EUR
I need a native Spanish speaker from Latin America who can cover both live-chat and phone inquiries with equal dedication. The work is fully remote and spans 48 hours each week, with the first week serving as a paid trial so we can be sure everything runs smoothly.
Here’s the workflow you’ll follow:
• Greet customers in Spanish, clarify their questions, and resolve issues through our chat console and VoIP line.
• Adhere to the simple scripts and step-by-step guidelines I’ll provide.
• Keep a concise activity log at the end of each shift so we can track resolved cases and any follow-ups.
What I’m looking for:
• Native-level Spanish from a Latin American country.
• Clear, friendly speaking voice and solid written grammar.
• Reliable high-speed internet and a quiet space for calls.
• Consistent availability for the agreed 48 hours per week.
• Prior customer-support experience is a plus, but drive and professionalism matter more.
All communication and payments will remain on Freelancer, in line with platform rules. If you’re dependable, communicative, and eager to help customers, I’d love to hear from you.
Here’s the workflow you’ll follow:
• Greet customers in Spanish, clarify their questions, and resolve issues through our chat console and VoIP line.
• Adhere to the simple scripts and step-by-step guidelines I’ll provide.
• Keep a concise activity log at the end of each shift so we can track resolved cases and any follow-ups.
What I’m looking for:
• Native-level Spanish from a Latin American country.
• Clear, friendly speaking voice and solid written grammar.
• Reliable high-speed internet and a quiet space for calls.
• Consistent availability for the agreed 48 hours per week.
• Prior customer-support experience is a plus, but drive and professionalism matter more.
All communication and payments will remain on Freelancer, in line with platform rules. If you’re dependable, communicative, and eager to help customers, I’d love to hear from you.