Source Remote Entry-Level Support Talent
Budget: $35 – $55 USD
My company is expanding its remote customer service team and I need a concise, high-quality shortlist of entry-level professionals ready to start quickly. Each candidate must clearly demonstrate strong communication, confident problem-solving, and enough technical support knowledge to troubleshoot common software and hardware issues over phone, email, and live chat.
Here’s what the assignment covers:
• Market the role across suitable job boards, social channels, and talent communities.
• Screen resumes and conduct first-round interviews to confirm English fluency, empathy, and the three core skills noted above.
• Supply a vetted list of at least 8–10 qualified candidates, including résumés, your interview notes, and a brief skills rubric for easy comparison.
I use Google Workspace and Zoom for follow-up interviews, so all documentation should be shareable through Drive. Please outline your typical timeline from posting to candidate delivery and any assessment tools you prefer to use.
Here’s what the assignment covers:
• Market the role across suitable job boards, social channels, and talent communities.
• Screen resumes and conduct first-round interviews to confirm English fluency, empathy, and the three core skills noted above.
• Supply a vetted list of at least 8–10 qualified candidates, including résumés, your interview notes, and a brief skills rubric for easy comparison.
I use Google Workspace and Zoom for follow-up interviews, so all documentation should be shareable through Drive. Please outline your typical timeline from posting to candidate delivery and any assessment tools you prefer to use.