SmarterContact and Real Estate Admin Assistant
Budget: $2 – $8 USD
We are looking for a reliable full-time freelancer to support daily SmarterContact text campaigns, handle incoming text replies, and assist with real estate admin/data entry tasks.
This is a support and CSR-style role. Our internal team manages the overall process and campaign strategy, but this position will handle the front-line communication inside SmarterContact.
The right person needs to be organized, detail-oriented, and comfortable communicating with people who may be dealing with stressful property situations. Our client base includes U.S. homeowners who may be in foreclosure, so strong written English, empathy, patience, and good judgment are very important.
Schedule:
Monday–Friday, 2:00 PM–8:00 PM EST
Main Responsibilities:
Download lead files from Follow Up Boss
Upload small lead lists into SmarterContact
Launch assigned text campaigns
Monitor incoming replies inside SmarterContact
Respond to homeowners with empathy and professionalism
Ask appropriate follow-up questions based on the conversation
Identify when a lead should be moved forward, marked not interested, or escalated to our internal team
Keep notes and lead information organized
Assist with data entry and basic admin tasks
Follow daily processes and provide updates as needed
Campaign Details:
Our campaigns are usually small, typically under 200 texts per campaign. This is not a high-pressure sales role. We are looking for someone who can respond clearly, calmly, and respectfully while helping organize the lead flow.
Requirements:
Experience with SmarterContact
Strong written English
Good attention to detail
Ability to follow instructions and documented processes
Calm and empathetic communication style
Good judgment when responding to sensitive situations
Reliable availability Monday–Friday, 2:00 PM–8:00 PM EST
Comfort working with U.S. real estate or homeowner-related leads
Follow Up Boss experience is a plus
Real estate, CRM, virtual assistant, or admin support experience is a plus
Please include the following in your proposal:
Your SmarterContact experience
Any experience with Follow Up Boss or other CRMs
Confirmation that you are available Monday–Friday, 2:00 PM–8:00 PM EST
This is a support and CSR-style role. Our internal team manages the overall process and campaign strategy, but this position will handle the front-line communication inside SmarterContact.
The right person needs to be organized, detail-oriented, and comfortable communicating with people who may be dealing with stressful property situations. Our client base includes U.S. homeowners who may be in foreclosure, so strong written English, empathy, patience, and good judgment are very important.
Schedule:
Monday–Friday, 2:00 PM–8:00 PM EST
Main Responsibilities:
Download lead files from Follow Up Boss
Upload small lead lists into SmarterContact
Launch assigned text campaigns
Monitor incoming replies inside SmarterContact
Respond to homeowners with empathy and professionalism
Ask appropriate follow-up questions based on the conversation
Identify when a lead should be moved forward, marked not interested, or escalated to our internal team
Keep notes and lead information organized
Assist with data entry and basic admin tasks
Follow daily processes and provide updates as needed
Campaign Details:
Our campaigns are usually small, typically under 200 texts per campaign. This is not a high-pressure sales role. We are looking for someone who can respond clearly, calmly, and respectfully while helping organize the lead flow.
Requirements:
Experience with SmarterContact
Strong written English
Good attention to detail
Ability to follow instructions and documented processes
Calm and empathetic communication style
Good judgment when responding to sensitive situations
Reliable availability Monday–Friday, 2:00 PM–8:00 PM EST
Comfort working with U.S. real estate or homeowner-related leads
Follow Up Boss experience is a plus
Real estate, CRM, virtual assistant, or admin support experience is a plus
Please include the following in your proposal:
Your SmarterContact experience
Any experience with Follow Up Boss or other CRMs
Confirmation that you are available Monday–Friday, 2:00 PM–8:00 PM EST