Smart Devices Moderator

Are you a tech savvy individual comfortable using new gear & apps? Do you feel comfortable learning new tech and instructing/guiding others in their usage? If so and you're ready to get started ASAP please review these high level qualifications.

Terms:
- Role: Smart Device Testing Moderator
- Type: Freelance contract
- Location: Obentrautstraße 72, 10963 Berlin, Germany
- Duration: 2 months with potential extension to 3-4 months
- Capacity: Up to 8 hours daily, Monday to Friday
- Language: Bilingual German/English
- Pay: $20 USD per hour

Responsibilities:
- Check-in and check-out smart device testers
- Instruct, guide and assist testers through the smart device testing session
- Perform basic troubleshooting on smart devices; set up, clean smart devices
- Escalate smart device problems or tester reported issues to the designated Lead
- Collaborate with team members and communicate updates across the team
- Attend related trainings, status and related team meetings

Qualifications:
- Strong communications skills
- Customer service experience - IT/hardware/wearables a plus!
- Can follow detailed technical documentation & instructions
- Problem solving capabilities
- Be a quick learner
- Must be dependable!