Sales & Sales Follow-Up Specialist
Budget: ₹1,500 – ₹12,500 INR
I run a small technology company and I’m looking for a dedicated caller who can handle day-to-day customer support and consistent follow-ups with our existing and prospective small-business clients. The work is straightforward: you’ll receive a list of warm leads and current customers, place courteous calls, check on their satisfaction or pending questions, and note any upsell or cross-sell opportunities you uncover.
Here’s what I expect each week:
• Prompt calling during standard business hours, using your own soft phone or a reliable VoIP service.
• Clear, concise call notes entered into our shared Google Sheet so I can track conversation history and next steps.
• A quick end-of-week summary email highlighting any red-flag issues or promising leads that deserve my immediate attention.
A friendly, confident voice, good English, and basic familiarity with common SaaS terminology will help you fit right in. Previous experience handling support or follow-up calls for small businesses is a plus but not mandatory—your attitude and consistency matter more.
The role is ongoing and pays ₹5,000 per month for a workload that averages 1–2 hours of calls per day. If you’re organised, enjoy talking to people, and can keep meticulous records, I’d love to hear how you can keep our customers happy and engaged.
Here’s what I expect each week:
• Prompt calling during standard business hours, using your own soft phone or a reliable VoIP service.
• Clear, concise call notes entered into our shared Google Sheet so I can track conversation history and next steps.
• A quick end-of-week summary email highlighting any red-flag issues or promising leads that deserve my immediate attention.
A friendly, confident voice, good English, and basic familiarity with common SaaS terminology will help you fit right in. Previous experience handling support or follow-up calls for small businesses is a plus but not mandatory—your attitude and consistency matter more.
The role is ongoing and pays ₹5,000 per month for a workload that averages 1–2 hours of calls per day. If you’re organised, enjoy talking to people, and can keep meticulous records, I’d love to hear how you can keep our customers happy and engaged.