Sales Representative, Transport & Tourism Industry (French/English speaker)

Job ID: 33035865

Budget: €6 – €12 EUR

1. DESCRIPTION : We are looking to hire an experienced Sales Representative to join our team. The ideal candidate will have a strong understanding of the sales process, excelling at attracting leads, building relationships with the end goal of converting them into a customer.   

You will represent our company’s product and services, starting with a deep and comprehensive understanding to identify how our solutions meet needs. 

You will be managing pre and post enquiries, with daily reports, through the successful implementation of sales strategies and tactics in order to meet weekly, monthly and annual sales quotas. The ideal candidate will have strong negotiating skills and the ability to showcase our offerings in a compelling way.

2. ROLE : 

• Sale and promote reservation services. 
• Organize daily work schedule to send transportation quotings and follow up to leads.   
• Provide support, advise and respond quickly to all leads/customer queries and feedback by phone and email appropriately.  
• Identify appropriate leads, make effective qualifying sales calls, and manage sales cycles to close deals faster.
• Maintain and develop strong, ongoing professional relationships with leads and customers at all times to ensure future sales.   
• Coordinate with other team members and departments to know where extra effort needs to be applied in order to ensure and optimize the sales volume.   
• Effectively fulfill customer bookings once the sale has been made, send out confirmation details to customers and process customers payments.
• Handle customer complaints and resolve problems in a profesional manner to their satisfaction by identifying and rectifying causes of problems.  
• Manage booking, booking amendment and booking cancellations by providing support to customers in order to focus on any issues that may arise with bookings or reservations.
• Track all sales activities and keep current by updating sales reports on a regular basis to meet and/or exceed quotas.  
• Support the sales director in keeping the sales processes running as smoothly as possible. 

3. 3 SKILLS & EXPERIENCE : 

• Bachelor's degree in Business, Communications, or related field 
• 2 years minimum of sales experience   
• Bilingual professional with fluency in both english and french.
• Proven track record of successfully managing customer relationships
• Excellent interpersonal skills and highly self-motivated
• Strong verbal and written communication skills
• Proficient in Microsoft Office (Word, Excel) and Outlook
• Good knowledge of Passengers Carriage regulations with a strong understanding of our services
• Excellent time management skills
• Ability to work under pressure and independently
• Ability to communicate effectively both internally and externally at all levels
• Able to multitask with taking calls and responding to emails with organisational skills

4. HOURS OF WORK :

• This is an online based role working 40 hours per week: Monday - Friday: 09:00am - 05:30pm.