Sales-Driven Support Associate Needed
Budget: ₹1,500 – ₹12,500 INR
I need help fielding 50–80 customer calls each day, guiding shoppers through their questions and nudging them toward a purchase. All support is phone-based, and our audience is strictly B2C, so a friendly voice, quick thinking, and genuine sales energy are essential.
Your day is flexible between 10 AM and 7 PM (IST); simply pick the hours that let you hit the ticket quota without compromising quality. Every interaction—resolution notes, follow-ups, and the value of any closed sale—must be logged in the Google Sheet I share with you. At the end of each shift, the sheet should be complete and accurate.
Compensation is incentive-driven: you’ll earn 10 % of every sale you personally convert, on top of the agreed base. To make that happen you’ll need your own SIM card and clear, reliable voice service. Strong, concise communication skills matter more than flawless accent, but you do have to be understandable and persuasive.
Typical questions revolve around product details, availability, order status, and general “help me buy” concerns. If you can keep callers satisfied, keep tickets moving, and keep the sheet up to date, this will be an ongoing engagement.
Your day is flexible between 10 AM and 7 PM (IST); simply pick the hours that let you hit the ticket quota without compromising quality. Every interaction—resolution notes, follow-ups, and the value of any closed sale—must be logged in the Google Sheet I share with you. At the end of each shift, the sheet should be complete and accurate.
Compensation is incentive-driven: you’ll earn 10 % of every sale you personally convert, on top of the agreed base. To make that happen you’ll need your own SIM card and clear, reliable voice service. Strong, concise communication skills matter more than flawless accent, but you do have to be understandable and persuasive.
Typical questions revolve around product details, availability, order status, and general “help me buy” concerns. If you can keep callers satisfied, keep tickets moving, and keep the sheet up to date, this will be an ongoing engagement.