Sales Call Follow-Up Specialist

Job ID: 40278003

Budget: ₹12,500 – ₹37,500 INR

I run a growing sales operation and need a confident phone professional to handle my customer follow-up calls. These aren’t cold leads—the people you will speak with have already shown interest or purchased from us, so the goal is to keep the relationship warm, answer any lingering questions, and encourage the next purchase where appropriate.

You will work from a hybrid script: I’ll supply the core messaging, product details, and common objection handles, while you tailor tone, phrasing, and conversational flow to fit each customer. Strong listening skills, an upbeat delivery, and the ability to think on your feet are essential; I value a natural conversation more than a rigid read-through.

Core responsibilities
• Place timely follow-up sales calls during agreed hours
• Log call outcomes, notes, and action items in my CRM (HubSpot experience is a plus)
• Flag hot opportunities for immediate attention and schedule any needed callbacks
• Provide a concise end-of-day summary so I can track momentum

Success will be measured by engagement rates, quality of notes, and smooth handoffs to the closing stage. If you thrive on relationship-based selling and enjoy shaping your own script within proven guidelines, let’s talk.