Remote VRBO Property Support Specialist Philipines/ Europe/ Mexico
Budget: £10 – £15 GBP
I manage several short-term rentals on VRBO and need a dependable partner who already feels at home inside the VRBO dashboard. Your main focus will be twofold: keep the calendar full and keep potential guests confident enough to hit “Book now.”
Day to day you will answer every pre-booking inquiry that lands in the inbox, give accurate quotes, clarify house rules, and gently nudge undecided travelers toward confirming. Once they do, you’ll handle the reservation lifecycle, adjust dates if plans change, process cancellations within policy, and make sure each stay is correctly reflected on the calendar so we avoid double-bookings.
I’d also like you to keep each listing fresh. When rates, photos, or descriptions need tweaking, or when an entirely new property comes on board, you’ll build or update the VRBO listing yourself, optimizing titles, amenities, and pricing so it shows up in search and converts.
Deliverables I will look for:
• Same-day responses to all pre-booking questions in the VRBO message center
• Accurate reservation management with zero calendar conflicts
• Up-to-date, error-free listings that follow VRBO best practices
If you’re fluent with the VRBO interface, comfortable writing friendly, persuasive messages in English, and able to keep track of several calendars at once, you’re the specialist I’m after.
Day to day you will answer every pre-booking inquiry that lands in the inbox, give accurate quotes, clarify house rules, and gently nudge undecided travelers toward confirming. Once they do, you’ll handle the reservation lifecycle, adjust dates if plans change, process cancellations within policy, and make sure each stay is correctly reflected on the calendar so we avoid double-bookings.
I’d also like you to keep each listing fresh. When rates, photos, or descriptions need tweaking, or when an entirely new property comes on board, you’ll build or update the VRBO listing yourself, optimizing titles, amenities, and pricing so it shows up in search and converts.
Deliverables I will look for:
• Same-day responses to all pre-booking questions in the VRBO message center
• Accurate reservation management with zero calendar conflicts
• Up-to-date, error-free listings that follow VRBO best practices
If you’re fluent with the VRBO interface, comfortable writing friendly, persuasive messages in English, and able to keep track of several calendars at once, you’re the specialist I’m after.