Telemedicine Remote Customer Support Rep

Job ID: 40207377

Budget: $850 – $900 USD

We are seeking a reliable customer support rep to handle email and phone support with experience in the telemedicine industry.

Responsibilities:

- Reply to customer emails quickly and professionally
- Take inbound/outbound calls (orders, accounts, general questions)
- Escalate complex issues and document all interactions in our system

Requirements:

- Fluent English (written + spoken) with minimal accent
- Customer service experience (remote preferred)
- Comfortable with email/CRM tools and phone systems

Strong communication, problem-solving, and multitasking