Remote Customer Support Agent – Adult Subscription Website (Chat + Phone)

Job ID: 40145095

Budget: $2 – $8 USD

I run a subscription-based adult entertainment platform and need dependable remote agents to keep our members happy around the clock. Most of your shift will be spent in live text chat, but you will also take VoIP calls whenever a subscriber prefers to speak. The conversations revolve around account access, billing questions, login glitches and other general inquiries—absolutely no sales pitches, just calm, professional support.

Because the role sits within the adult niche, being very comfortable with explicit content is non-negotiable. Prior experience as a Chat Support Agent and Phone Support Agent will help you hit the ground running; fast, accurate English typing and a clear, friendly phone manner are must-haves. You should be at least 18, equipped with a quiet workspace, reliable high-speed internet and a USB headset.

Shifts are flexible, with extra coverage needed during evenings and weekends, so please outline the hours (and time zone) you can consistently cover. In your proposal, let me know:

• A brief overview of your customer-support background, highlighting any chat or phone work
• Your comfort level with adult content (remember, “very comfortable” is required)
• The hourly rate you expect
• Your weekly availability

I provide paid training, ongoing long-term work and prompt weekly payments through Freelancer. If you thrive in a fast-moving support environment and enjoy helping customers in real time, I look forward to reading your application.