Remote Customer Service & Operations Specialist
Budget: $15 – $25 USD
Experienced Remote Customer Service & Operations Support Available
Hourly Rate: $15.00 – $25.00 USD
Availability: Part-time or full-time | Remote only
Hello, I'm Shashikant, an operations and customer service professional with over 15 years of experience leading support teams, managing service delivery, and ensuring customer satisfaction across large-scale environments. I’m now available for remote customer service roles where I can contribute with speed, structure, and accountability.
Services Offered:
Customer support via chat, email, or voice
Responding to order-related inquiries and service follow-ups
Escalation handling and client communication
Spreadsheet and CRM-based service tracking
Operational support for B2B or D2C businesses
Relevant Experience:
Led customer service operations at Flipkart and Vogo
Managed vendor and client coordination across high-volume networks
Proven ability to reduce response time and improve satisfaction scores
Proficient in remote collaboration and customer service tools
Ideal Engagements:
Remote customer support roles (part-time or full-time)
Projects focused on service optimization, communication, and process handling
Startups or growing businesses seeking reliable service support
If you're looking for dependable support with a strong operations background, I’m available to step in and deliver consistent, professional customer service. Let’s connect.
Hourly Rate: $15.00 – $25.00 USD
Availability: Part-time or full-time | Remote only
Hello, I'm Shashikant, an operations and customer service professional with over 15 years of experience leading support teams, managing service delivery, and ensuring customer satisfaction across large-scale environments. I’m now available for remote customer service roles where I can contribute with speed, structure, and accountability.
Services Offered:
Customer support via chat, email, or voice
Responding to order-related inquiries and service follow-ups
Escalation handling and client communication
Spreadsheet and CRM-based service tracking
Operational support for B2B or D2C businesses
Relevant Experience:
Led customer service operations at Flipkart and Vogo
Managed vendor and client coordination across high-volume networks
Proven ability to reduce response time and improve satisfaction scores
Proficient in remote collaboration and customer service tools
Ideal Engagements:
Remote customer support roles (part-time or full-time)
Projects focused on service optimization, communication, and process handling
Startups or growing businesses seeking reliable service support
If you're looking for dependable support with a strong operations background, I’m available to step in and deliver consistent, professional customer service. Let’s connect.