Remote Client Coordinator for Research Consultations

Job ID: 40590242

Budget: €2 – €6 EUR

Remote Assistant for Expert Researcher – Client Communication & Information Collection

I am looking for a reliable remote assistant to help me communicate with potential clients and prepare information before expert consultations.

I am an expert researcher working with clients internationally. The assistant will be responsible for the initial communication stage: understanding the client's needs, collecting relevant information, and organizing it for further discussion with me.

Main responsibilities:

Communicate with potential clients via chat, audio calls, or video calls;
Conduct initial conversations and create a comfortable, professional first impression;
Collect essential client information:
Full name;
Age;
Country and city of residence;
Background information;
Main concerns or goals;
Questions the client would like to discuss with the expert;
Take structured notes after conversations;
Prepare a clear summary of each client case;
Forward all collected information to me for further expert evaluation and consultation;
Maintain professional and respectful communication with clients.

Requirements:

Excellent communication skills;
Good spoken and written English (additional languages are a plus);
Ability to conduct professional online conversations;
Responsible and detail-oriented approach;
Comfortable working remotely;
Experience in customer support, virtual assistance, client relations, or research coordination is preferred.

Work format:

Fully remote;
Flexible schedule;
Payment: fixed fee or agreed compensation depending on workload;
Opportunity for long-term cooperation.

The ideal candidate is someone who can build trust with clients, collect accurate information, and help create an efficient communication process between clients and an expert researcher.