Remote Chat & Email Support Assistant -- 2
Budget: $250 – $750 USD
I need a dependable partner who can split the day between front-line customer care and routine admin. During assigned shifts you’ll sit in LiveChat answering inbound chats and emails that cover product questions, billing follow-ups, and the occasional technical hiccup. I’ll supply scripts, FAQs, and an escalation path; your job is to keep our response time fast, tone friendly, and records tidy.
When traffic is light, you’ll handle classic virtual-assistant work: keep my calendar up to date, enter data into spreadsheets or our CRM, and file or draft emails so nothing slips through the cracks. Basic written English is fine as long as messages stay clear and professional.
Deliverables
• LiveChat and email coverage for the agreed hours
• Accurate notes and tags added to each customer interaction
• Weekly report listing completed admin tasks plus any issues that need my review
If you’re organized, comfortable juggling several conversations at once, and happy to work remotely without hand-holding, I’d love to hear from you.
When traffic is light, you’ll handle classic virtual-assistant work: keep my calendar up to date, enter data into spreadsheets or our CRM, and file or draft emails so nothing slips through the cracks. Basic written English is fine as long as messages stay clear and professional.
Deliverables
• LiveChat and email coverage for the agreed hours
• Accurate notes and tags added to each customer interaction
• Weekly report listing completed admin tasks plus any issues that need my review
If you’re organized, comfortable juggling several conversations at once, and happy to work remotely without hand-holding, I’d love to hear from you.
Related categories:
Data Processing
Data Entry
Excel
Virtual Assistant
CRM
Customer Service
Email Handling
Administrative Support