Recruit Technical Support Agents
Budget: $40 – $50 USD
I need help building a reliable pipeline of customer-support professionals who excel specifically in technical support and are comfortable handling both email and live-chat inquiries. Your task is to identify, screen, and present qualified candidates who match this profile, ready to step into a remote customer-care environment.
Here’s what I’ll count as success:
• A shortlist of pre-vetted candidates, each with a brief summary of their technical troubleshooting background, communication style, availability, and salary expectations.
• Confirmation that every prospect has hands-on experience providing support through email and live chat; phone support can be an added bonus but is not essential.
• Clear notes on your sourcing channels, outreach message, and the outcome of any initial fit interviews you conduct.
I’ll provide a quick overview of the product domain, ideal shift coverage, and any must-have tools once we start. The sooner you can deliver the first batch of profiles, the faster we can move to final interviews—so please outline how many hours or days you’ll need for an initial slate of, say, 5–7 strong candidates.
If you’re ready to dive in and have proven talent-sourcing results for tech support roles, let’s connect.
Here’s what I’ll count as success:
• A shortlist of pre-vetted candidates, each with a brief summary of their technical troubleshooting background, communication style, availability, and salary expectations.
• Confirmation that every prospect has hands-on experience providing support through email and live chat; phone support can be an added bonus but is not essential.
• Clear notes on your sourcing channels, outreach message, and the outcome of any initial fit interviews you conduct.
I’ll provide a quick overview of the product domain, ideal shift coverage, and any must-have tools once we start. The sooner you can deliver the first batch of profiles, the faster we can move to final interviews—so please outline how many hours or days you’ll need for an initial slate of, say, 5–7 strong candidates.
If you’re ready to dive in and have proven talent-sourcing results for tech support roles, let’s connect.