Receptionist for Inbound Calls & Emails
Budget: $250 – $750 USD
Our custom sportswear company (soccer, basketball, baseball, volleyball, and more) is looking for professional, English-fluent receptionist to handle inbound calls, emails, and quote request
Responsibilities:
• Answer inbound sales calls confidently and professionally
• Ask discovery questions (sport, quantity, design, customization, timeline)
• Create and send invoices/quotes to customers
• Follow up on open quotes via email
• Redirect order status calls to the processing team (script provided)
• Log all calls and customer details in our system
• Lead intake
Schedule:
Calls and emails come in during PST business hours (8am–5pm).
There are two coverage shifts available:
• Morning: 8:00am–12:30pm PST
• Afternoon: 12:30pm–5:00pm PST
This is a low-volume inbound role. Some days may be quiet, but when calls or emails do come in, it’s important that you’re available and responsive.
Requirements:
• Excellent spoken and written English (neutral or professional accent preferred. If you have a strong accent or speak too slow this may not be a good fit for you.)
• Experience with phone-based sales or customer service
• Ability to follow scripts and ask discovery questions
• Confident, calm, and professional phone presence
• Reliable internet connection and quiet work environment
• experience with writing emails clearly and professional
If you’re dependable, detail-oriented, and confident on the phone, we’d love to hear from you.
Responsibilities:
• Answer inbound sales calls confidently and professionally
• Ask discovery questions (sport, quantity, design, customization, timeline)
• Create and send invoices/quotes to customers
• Follow up on open quotes via email
• Redirect order status calls to the processing team (script provided)
• Log all calls and customer details in our system
• Lead intake
Schedule:
Calls and emails come in during PST business hours (8am–5pm).
There are two coverage shifts available:
• Morning: 8:00am–12:30pm PST
• Afternoon: 12:30pm–5:00pm PST
This is a low-volume inbound role. Some days may be quiet, but when calls or emails do come in, it’s important that you’re available and responsive.
Requirements:
• Excellent spoken and written English (neutral or professional accent preferred. If you have a strong accent or speak too slow this may not be a good fit for you.)
• Experience with phone-based sales or customer service
• Ability to follow scripts and ask discovery questions
• Confident, calm, and professional phone presence
• Reliable internet connection and quiet work environment
• experience with writing emails clearly and professional
If you’re dependable, detail-oriented, and confident on the phone, we’d love to hear from you.