Punjabi female Telecaller for Healthcare Appointments
Budget: ₹1,500 – ₹12,500 INR
I run a patient-focused healthcare service and many of our callers are most comfortable conversing in Punjabi. I now need a warm, confident female voice on the line who can engage with these patients from within India, answer their basic questions, and—most importantly—lock in appointment times using our simple scheduling portal.
Here’s how the day typically flows: you receive or return calls, greet the caller in Punjabi, clarify their needs, offer brief information about our services, and then reserve a suitable slot in the system. Any special notes the doctor should see are entered before you wrap up the call. At the end of each shift I’ll want a short call log so I can track volumes and follow-ups.
A calm, supportive tone is essential; technical troubleshooting isn’t part of the role, but patience and clear explanations definitely are. If you already have experience with healthcare bookings or a basic CRM, let me know—the smoother your workflow, the better for our patients.
I’ll provide the call script outline, access to the scheduling software, and initial training. You simply bring a reliable phone setup, stable internet, and the ability to converse fluently in both Punjabi and everyday English. Looking forward to hearing how you can help our patients get the care they need without confusion or delay.
Here’s how the day typically flows: you receive or return calls, greet the caller in Punjabi, clarify their needs, offer brief information about our services, and then reserve a suitable slot in the system. Any special notes the doctor should see are entered before you wrap up the call. At the end of each shift I’ll want a short call log so I can track volumes and follow-ups.
A calm, supportive tone is essential; technical troubleshooting isn’t part of the role, but patience and clear explanations definitely are. If you already have experience with healthcare bookings or a basic CRM, let me know—the smoother your workflow, the better for our patients.
I’ll provide the call script outline, access to the scheduling software, and initial training. You simply bring a reliable phone setup, stable internet, and the ability to converse fluently in both Punjabi and everyday English. Looking forward to hearing how you can help our patients get the care they need without confusion or delay.