Professional Customer Support Agent Needed

Job ID: 40393556

Budget: $30 – $250 USD

We are hiring a professional Customer Support Agent for our immigration consultancy based in India, serving international clients (primarily Germany & Europe).

We are specifically looking for a freelancer from Germany/Europe or an international (non-Indian) candidate with strong English communication skills and a professional tone.

Key Responsibilities:
- Handle client queries via calls, WhatsApp, and email
- Conduct initial consultation/discussion calls with potential clients
- Maintain a polite, professional, and confident communication style
- Coordinate with internal team for updates
- Build trust with clients through clear and transparent communication

Requirements:
- Fluent English (neutral or international accent preferred)
- Prior experience in customer support or client handling
- Comfortable with calls and virtual meetings
- Professional attitude and punctuality

Preferred:
- Based in Germany or Europe
- Experience in immigration/visa/customer service industry

Work Details:
- Remote role
- Flexible hours (but availability during Indian business overlap is a plus)
- Long-term opportunity for the right candidate

We are looking for someone reliable, confident, and capable of representing our brand professionally in front of international clients.

If you have a strong communication presence and can handle clients independently, we would love to work with you.
Related categories: Customer Service Customer Experience